Liveblogging the 15th ITERA Conference Nashville (5)- Case Study Competition, Ohio University team

Day 2 in Nashville, Tennessee, for the 15th Conference of ITERA–the Information & Telecommunications Education & Research Association.

This afternoon session is the annual Case Study Competition.

The case problem this year is medical records technology, policy, and business. Presenters have 20 minutes, then 5 minutes Q&A.

The second team is Ohio University. Athens, Ohio–not to be confused with Athens, Greece, they say.

They open with a problem statement, after giving a light-hearted introduction to their university (Hint: they are NOT Ohio State).

Health information technology they say was fronted by $35 Billion transition costs. This led to a standards and interoperability framework. The team suggests an encrypted email solution for records transfer.

The team proposes a National Health Information Service Provider (NHISP). They call for a state HISP in every state, interacting in a national schema.

For individuals, the team suggests a smart card health card solution. Security in PIN-based.

The team shows a project lifecycle slide. Costs are $142.4 Million per state.

They want a cloud-based solution for resilience and to mitigate maintenance costs.

Judges ask about training program; what about continuing education? Answer, a public-private consortium of providers will handle this at state level.

Judge asks about national organizational infrastructure? Team has not covered this, they say.

Judge asks technical question–how does the team’s system allow clients to connect? Answer, apparently existing Internet.

Judge: National standards connecting with international? Team says international server gate on each coast; nodes in USA embassies would manage overseas.





Liveblogging the 15th ITERA Conference Nashville (4)- Case Study Competition, Ball State University goes first

Day 2 in Nashville, Tennessee, for the 15th Conference of ITERA–the Information & Telecommunications Education & Research Association.

This afternoon session is the annual Case Study Competition.

The case problem this year is medical records technology, policy, and business. Presenters have 20 minutes, then 5 minutes Q&A.

The four teams are from Ball State University, James Madison University, Murray State University, Ohio University.

The team representatives draw for presentation order. Ball State University goes first. (Disclaimer: Ball State is also my home university.)

Their team does an overview, then presents a user’s perspective. Now they are into the systems perspective. They have a major focus on information security; they have a double-wall security architecture.

The team has an Implementation section to their presentation. Feasibility is first part. They have training involved, nationwide. Then they forecast an international phase. The will then do a live roll-out.

The team then presents its Cost section. Budget has networking, hardware, consulting fees, year support (optional).

The judges are pressing the presenters on details technically and economically.


Liveblogging the 15th ITERA Conference Nashville (3)-Tod Fetherling, CEO, Perception Health

Liveblogging the 15th ITERA Conference Nashville (3)-Tod Fetherling, CEO, Perception Health

This is the afternoon keynote, Day 1.

“The Future of Analytics” — will speak on these topics, among others:

  • Today is the anniversary of the founding of the Internet, today in 1969 (07 April 1969), ARPANET
  • The future of anlaytics begins in the network and begins today!
  • Tesla just announced “Omnimics” Fetherling’s term–the state of knowing before you think it

In Nashville, has HIT (Health Information Technology) Workforce Accelerator, has online option

Started his company in August 2014; manage 4B records; 170M more each month

“Be ready for that first job; you will probably get a lot of curve balls you haven’t seen yet.”

Nashville has 1500 open IT jobs now; needs “everyone here in the room” to come to work in Nashville

Sometimes when you look at data, it’s the simple things that matter (obvious anomaly, for example)

Do the right things; do them right (Right Things/Things Right);

Predictive health analytics in 10 years may save more lives than physician interventions

The promise of Big Data; “you have to present information on Big Data about three times to top executives before they really get it”

  • don’t believe it
  • like the other vendor better
  • maybe yours is better

“Six Honest Serving Men” by Rudyard Kipling

  1. What,
  2. Where,
  3. When,
  4. How,
  5. Why,
  6. Who

CCD, health record on iPhone (more secure than most office health systems); also on android

Too many hospitals in USA; most health care can be outpatient and more and more telehealth.

Advice: put $1000 in HSA and $100 month the rest of their life; you would not have to worry about health care costs the rest of your life

Health insurance, average $14,000 annually for health insurance; in general employer $1000/month; employer $12,000 employee $4,000 a year.

New health care paradigm: informed, money-driven, transparent; not like now, bundle payment around medical episode

Where innovation comes from: small groups


  • Descriptive (statistics, “the old science”)
  • Predictive
  • Prescriptive (this is the future)

“Asking the Right Questions = Gain Understanding and Wisdom”

Health Data types:

  • CCDA – Comprehensive Clinical Document Architecture
  • CCD – Continuity of Care Document
  • ADT Admission, Discharge, Transfer
  • 837/835 claims
  • Clinical Notes
  • Biometrics (API’s)

Three opportunities for companies:

  1. PHR (Personal Health Records) (individual)
  2. EHR (Electronic Health Records) (community)
  3. EMR (Electronic Medical Records) (proprietary) [today’s bad guys, since they don’t want records to move]

Need to curate the data:

  • Compiling the Data is Step 1
  • Quality of the Data
  • Magnitude of the Data
  • Usefulness of the Data
  • TImeliness of the Data

Do I have the right data?

  • check the sum
  • validate against known answers
  • do quality check early on in the process
  • create a “golden” dataset

Data Governance:

  • 9 steps of data governance model–has slide on this (3 layers: People & organization/Rules of engagement/Processes)
  • audit of usage (should you be seeing the data?)

Good book called “Doodle”

Data Visualizations:

Shows ecosystem map of hospital market; then quadrant analysis of this; the technology has shrunk how fast someone can do strategy now; we are thinking of how to explain markets to people

Tools (Prepare Data: (use Notepad; Excel; Monarch; SPSS [IBM bought them; now expensive] use R–open source); Databases:

Characteristics of Big Data (describes data sets so large & complex they are impractical to manage with traditional software tools)


“Big Data relates to data creation, storage, retrieval and analysis that is remarkable in terms of volume, velocity, and variety”

CRISP-DM model

“If you can write it, you can code it”

Predictive Modeling; found good results with Random Forrest model

More opportunities for you, in this era, than I had when I was in your position.





Liveblogging the 15th ITERA Conference Nashville (2)-Tim Obermier

Liveblogging the 15th ITERA Conference Nashville (2) -Tim Obermier of the University of Nebraska, Kearney, Information Networking and Telecommunications program

“Economic Impact of Unwanted Telecom Services in Rural Areas”

Lincoln NE, 268,738 people, 100 Mbps, $65 month

Aurora, NE population 4465, 7 Mbps, $50 month

thus the rural town pays more per megabit

research project:

Internet Access Cost, by Mbps, by city classification, delivery method, for broadband, rural compared to urban

Cities classifications: Metro class  300K (only Omaha); Primary class 100-300K; First class; Second class; Village class [defines First, Second, Village as rural]

Congressional act: 47 USC 254 (b)(3) Access in rural and high cost areas; Rural Internet cost cost/speed = Urban

Lit review: Katz R (2012) broadband essential to economic growth

FCC broadband data speeds have increased from 2010

CTIA (2015) 355M wireless devices in USA; 47% households have no landlands

Professor data: Average cost for broadband 25Mbps down/3 up;

rural pays 8.5% more than urban for all delivery methods; DSL 170% more than urban in Nebraska

Unwanted telecom services: landline (yet required by tariff); conclusion $30 Million unwanted cost for whole state, annually





Liveblogging Women Working in Technology (WWiT) Conference (2)–Megan McManes on Design Thinking

Megan McManes (MM), next speaker:

Design Thinking: Thinking Inside & Outside the Box – Megan McNames, Product Owner, Emplify

  1. Likes design thinking as a concept and approach to work. Her blog post on company site on this topic is their most popular.
  2. Design thinking is the INNOVATION at the center of three circles of product requirements: Desirable|Feasible|Viable
  3. MM suggests three critical stages in design thinking: Inspiration>Ideation>Implementation
  4. “It’s a process of going wide and then narrowing.”
  5. Inspiration depends on Divergent Thinking in problem exploration
  6. Convergence finds the patterns of the data we are bringing in, then reassembling with basic themes that emerge; called “Affinity Mapping.”
  7. MM likes to print many things out. This is helpful to keep track of the many data points that come when you are doing research.
  8. In design, you have to be able to relish the answers users give when you ask: “Tell me what you HATE about our product.”
  9. How to generate divergent solutions: defer judgment; reward quantity over quality; share ideas and ask people build on them
  10. “Design thinking is for everybody.” It’s nonlinear. “Less about stages, and more about spaces.” “It’s really a series of overlapping spaces.”

Liveblogging Women Working in Technology (WWiT) Conference (1)–Opening & Lauren Koenig Keynote

Today, 24 March 2017 is the annual Women Working in Technology conference, sponsored by the Center for Information and Communication Sciences (CICS) at Ball State University (BSU).

CICS Associate Director Kirsten Smith opens the conference after a clever introductory video, developed by CICS Graduate Assistant Matthias Tankersley. (Theme music reminiscent of David Letterman Show. Letterman is a Ball State University alumnus.)

Opening Keynote by Lauren Koenig (BSU ’04, in Journalism), CEO and Cofounder of TWIP (“Traveling With Interesting People”). Based in New York City.

She says “Let curiosity drive you.”

Her approach for the delegates is EDIPT, an acronym to remember by her own mnemonic “Every Day I Plan Trips.”

EDIPT stands for Empathize, Define, Ideate, Prototype, Test.

These are the steps she uses to develop her projects.

Her company has designed a “Travanality” personality profile of traveler types. (Maverick, Altruist, Epicurien, Culturist, Soulager, Wayfarer, Imaginavo, Purist, Urbanite) See the company website.

TWIP Travanality figure

“You can’t be too focused. Noise is necessary to find the signal.”

“Don’t be too tunnel visioned. You may miss the biggest opportunities.”


Attending professional conferences: Dispatch from European Conference on Innovation and Entrepreneurship

I have been thinking about professional activity lately, and the place of professional conferences. I’ll post about that topic another time, in more depth.

For now, I’ll just note that in calendar year 2016, I have attended eight conferences. Four of those have happened since the Fall semester started in August 2016.

I will reproduce in this post the headline and lede from my dispatch for Network World, on the   11th European Conference on Innovation and Entrepreneurship, held in September 2016 at Jyväskylä, Finland.

[Click the link above or here for the whole article.]

Triple-helix touted for tech growth

The Practice of Weblogging at the Center for Information and Communication Sciences

At the Center for Information and Communication Sciences at Ball State University, our Human Factors Institute has conducted a long-running experiment in producing weblogs for professionals.

Starting about 2003, the Center’s weblog community has hosted about 50-75 weblogs a year. For comparison, when our 20,000-student university itself hosted an undergraduate weblog recruiting project, they featured about a dozen freshman and sophomore bloggers per year.

So the Center’s weblog community has hosted more than 650 bloggers over its 13 years of existence. It’s one of the longest-running and biggest weblog projects in information systems education in the USA.

As such, virtually every master’s degree candidate that works in the Center writes a professional weblog. I believe we may be the only graduate program, or one of few, that requires production of a weblog information product of its candidates, rather than as a personal elective.

Of course, many people produce weblogs in today’s knowledge society.

That’s the point. If you are going to leverage the internet for professional development and global visibility, you have to be a player, not an onlooker.

Center alumnus Joel Patrick, who helped initiate the Human Factors Institute weblog endeavor, estimates that of 100 people who interact with weblogs on the internet, 90 are readers only, 9 further make comments, and only 1 of 100 actually writes a weblog, presumably reading and commenting as well.

Thank you to the 2016-2017 Center Weblog architects, Dallas Stiller and Matthias Tankersley, under the direction of the Center’s Chief Technology Officer, Kirsten Smith.

Liveblogging 2016 Intelligent Community Forum Summit-Day 2–Keynote by Bob West

Now at Intelligent Community Forum (ICF)Summit 2016, Day 2.

At the Center for Information and Communication Sciences, we are vitally concerned with the social impact of Information and Communication Technologies (ICT). That’s why the “smart cities” movement worldwide is of interest to us, and an area in which we do research and development.

Bob West, Managing Director, CareWorks Tech

Characteristics of Intelligent Cities:

  • Leverage technology
  • Efficient
  • Economical
  • Competitive
  • Attract and Retain Business
  • Inclusive Prosperity

Older model of security: Outside the wall is dangerous and bad, inside the wall is safe and good. West says that wasn’t true then, now even less–too simplistic a view for our own good, especially for cities and communities.

From a city perspective: access to systems, by whom, for what–these are the key security questions.

Security, like governance, should be built into everything you do in a city context.

They do lots of scenario planning. “What if?” exercises. It’s a comprehensive approach, involving everybody in the city administration.

Security Smart Cities site


Answer to Question: Five most important things in city computing security?

  1. Have security as part of governance
  2. Write security policy
  3. Make sure people know the policy (the problem is managing peoples’ behavior)
  4. What does my architecture look like; so what’s the security component of the architecture (must have a sound computing architecture; foundational, integrating security as part of the foundation)
  5. Be prepared to deal with security issues, and breaches–they will happen

Liveblogging 2016 Intelligent Community Forum Summit-Day 2–Top 7 (Intelligent Community) Session #2: Montreal

Back at Intelligent Community Forum (ICF)Summit 2016, Day 2.

At the Center for Information and Communication Sciences, we are vitally concerned with the social impact of Information and Communication Technologies (ICT). That’s why the “smart cities” movement worldwide is of interest to us, and an area in which we do research and development.

Now the Top 7 (Intelligent Community) Session #2: Montreal, Quebec, Canada

Robert Bell, Co-Founder of ICF, with Harout Chitilian, Vice President, Executive Committee, Montreal

Bell’s introduction: Montreal had many assets, yet its economic growth lagged Canada, and all the major cities in Canada. Then a new city administration, that streamlined 12 city departments down to four.

Chitilian: Montreal stressed in 2013, especially with backlash to corruption; had gone through three mayors in 16 months or so. Current visionary mayor Denis Coderre elected in 2013. Started strategy for smart city, with investments in innovation and human capital.

Bell: difference between collaboration and consultation; the joke is “consultation” means we ignore you, but look polite while we do it.

Chitilian: cultural celebration of 375 year anniversary of foundation of city. Montreal also funds many local development projects. Voted on 161 projects; many already done.

Response to question: what about affordable housing? Needs cooperation of city, provincial, federal governments. Goal to build almost 5000 affordable housing units; also work to regulate existing housing so as to combat slumlords.