Module 3: R&D Management + Technology Leadership & Module 4: Project Management and Leadership Development

A recap of the second week modules for ICS 698 Problems in Information Systems Capstone Seminar (3 credits)
“Advanced Research & Development Management Seminar” as taught by Dr. Jay E. Gillette, Ph.D. at the Center for Information & Communication Sciences, Ball State University, Summer Term I 2016.  

Objectives for Module 3 – R&D Management + Technology Leadership:

At the end of this module students will be able to:

  1. Assess the impact of Project Management + Technology Leadership (Management vs. Leadership)
  2. Compare and contrast the concepts of Optimal R&D Management: Workgroups or Teams
  3. Discuss the main points of McKinsey Wisdom of Teams Movement
  4. Construct an opinion on how Vision and Change impact Technology Leadership practices

Katzenbach and Smith – Wisdom of Teams

McKinsey & Company – leading American/international consultants

McKinsey is a “thoughtleader”

“Thoughtleaders” is someone who leads our thinking.

A dichotomy, the most fundamental logic

Di and bi in latin means two/divide into two. Dichotomy. Chot comes from the greek word “to cut”, the most fundamental logic is a dichotomy – this vs. that, light vs. dark, good vs. dark, good vs. bad, effectiveness vs. efficiency.

The old writing professor’s approach is to Compare and Contrast –

Compare – With and Equals – House with Like

Contrast – comes from latin ‘contra’, counter-revolution, contra dancing, one against another

In American business, we have TOO much management and NOT enough leadership. Too much doing and not enough visioning in American business.

You will hear American managers often say, “The only way to get things done is to get it done myself.”

Performance Goals – American consultants very concerned with this key word. Performance is very important in America.
Note Bene – latin term – Note Well

Ready, aim & fire. – R&D, do it in that order

Fundamentally comes from, at their foundation they are different.

Peer group approach, peer pressure, conformity, do what their peers think is best. We also find this at the lower level of corporate world, R&D firms, software dev firms.

Mission is how you think about getting a goal and approach is how you get it done.

McKinsey Approach Discipline of Teams / Wisdoms of Teams – HLR summary of Wisdoms of Teams

Katzenbach & Smith – top of the table is leadership

Compare and contrast between workgroups and teams.

In technology what would you C&C? What are you looking for when you deploy technologies? Speed, Efficiency, Usability, Security. These are techniques in science and especially applied science so they apply to Project Management

K&S did a fundamental contrast with 6-7 different elements between workgroups & teams.

Two different approaches to technological management and technological leadership. You have to have some management, but you also have to have leadership.

On pg. 112 of the HLR article, “working groups are both prevalent and effective in large organizations where individual accountability be most important.”

Why is individual accountability is important? Unproductive/Unprofessional Behavior.

Performance Reports – help each other make progress and be accountable by meeting and talking.

The focus is always on individual’s goals and responsibilities.

K&S then start to talk about Teams.

Individuals – Individual Accountability for Work and Work Products

In an R&D space you must systematically understand what style of work-management you are doing/is best.

We are looking for the underlying functional approach of any structure. How does it work? What is its function?

Outlined underlying approach to K&S.

Teams differ fundamentally from Working Groups.

A Team is a small number of people with complementary skills who are committed to a common purpose(/mission), performance goals, and approach.

All working groups have ‘individual accountability’ (KEY WORD) in common, especially in bigger companies and middle/lower management.

Grades are individually accountable – Universities are big organizations.

Teams differ because they require BOTH individual and mutual accountability.

The Keyword is performance.

Need to find a way to make the team mutually accountability rather than just the individual. You can do mutual with as few people as 2. Teams really on more than sharing information and best practice performance standards.

Examples: Project Plan, Project Schedule, Research Reports

R&D as Products

A mutual joint team approach. If one person doesn’t do their job, they get the same grade as the team, for better or worse. If someone isn’t doing their job, you have to confront them.

In working groups we are concerned about individual performance standards, in teams, we are worried about team performance. A team will gather together and perform at a level that none of them could have done individually. That’s why teams are better than working groups.

Objectives Module 4 – Project Management & Leadership Development:

At the end of this module students will be able to:

  1. Identify stages in the ADDIE approach to Design and Project Management
  2. Compare and Contrast the ADDIE approach to other project management models

Objectives must be measurable:  WHAT you want

  1. Faculty services component of online and distance education offered by BSU
  2. Platform to train and instruct faculty create, post, and manage technologically enriched course content online on Blackboard.

Instructional Designer

  1. Meet on faculty mono-e-mono to develop/redevelop online courses & content
  2. Ensures course quality through Quality Matters (QM) guidelines

BSU online course instructional design management process

Course –> Peer Course Review –> Feedback (IDs) –> Course Revision –> Course Meets QM rubric and course objectives? –> Publish or iterate until acceptable

Instructional Design

Definition of Instructional Design:

“The systematic and reflective process of translating principles of learning and instruction into plans for instructional materials, information resources and evaluation”

Principles of Instructional Design:

  1. R&D Leadership (internal and external (field))
  2. Guiding the development of teaching and learning strategies
  3. Solving academic challenges in online environment
  4. Project Management
  5. Technology leadership participation

ADDIE Model:  guiding model but not (applied) science
  1. Analysis
  2. Design
  3. Development
  4. Implementation
  5. Evaluation

Gagne’s 9 Events of Applied Science
  1. Gaining attention
  2. Informing the learner of the objective
  3. Stimulating recall of prior knowledge
  4. Presenting information
  5. Providing guidance
  6. Eliciting performance
  7. Providing feedback
  8. Assessing performance
  9. Enhancing retention and transfer